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New Student Setup

Students will have only one username and password for use with MyRCC / E-Learning, Email, Microsoft Office, Pharos and computer login. A recent update we made is we now only use one username and password for the main software/programs we use at RCC. This excludes 3rd Party programs that may not be directly connected to RCC. 

Attention New Students

If you are a new student and need assistance with receiving your student email and password, please reach out to the Helpdesk via the following methods:

  • Email: helpdesk@rcc.mass.edu; The message is converted into a ticket
  • Call: 857-701-1555. Please leave a detailed message if there is no answer. The message is converted into a ticket.
  • Once you receive your username, email address and password, please use the links below to access your email.

Student Username Format 

Student username will be first initial, middle initial (if applicable), last name. Your username will be used to log in to MyRCC, Pharos, Office 365 where you can access your email by clicking Outlook. Student Username are made up of the first initial followed by middle initial (if provided) and then last name. 

  • example: John J. Smith = jjsmith (all lower case and nospaces) 
  • example: Jane J. Smith = jjsmith1 (in case of duplicate, a number will be added incrementally) 
  • example: Jane Smith = jsmith (if no middle initial provided)  

There is a default password (for new students only) to be used the first time you log in to your MyRCC account.
If you are a new/existing student or have attended RCC and you do not remember your password, please contact the helpdesk. Helpdesk contact information is below. 

Office 365 login: click here or navigate to https://login.microsoftonline.com 

  • Use your email address to login (example: Username@rcc.mass.edu)
  • Once you logon to Office 365 please click on Outlook to access your email

Email: Click here or navigate to https://outlook.office.com/mail/ 

  • Use your email address to login 

Make sure you enroll in Self Service Password Reset: Click here to for the guide 

 If you have any issue, please reach out to the RCC helpdesk by   

  • Email: helpdesk@rcc.mass.edu; The message is converted into a ticket  
  • Call: 857-701-1555 Please leave a detailed message if no answer. The message is converted into a ticket.

MyRCC is RCC’s self-service student and faculty portal. This is where students can register for classes, see their schedule, make payments, access course materials, view grades, get an unofficial transcript and keep abreast of RCC’s student events. 

All student information is maintained in RCC’s ERP system, Jenzabar, and made available through the MyRCC web portal. This system is the engine that drives all administrative processes for Admissions, Advising, Registration, Scheduling, Financial Aid, Finance, and eLearning. MyRCC provides a common platform for faculty, staff and student interaction and allows students to manage their academic information. 

Overall MyRCC enables: 

  • Students to access their own data 
  • Faculty to connect with students 
  • Staff to maximize operational efficiency 
  • Links to: 
    •  RCC MyID 
    • Microsoft Office 365  including email and MS 365 tool 
    • RCC Library 
    • Student Handbook 
    • Textbook & Course Materials 
    • RCC Main Site 
    • Career Development 
    • RLTAC 
    • Emergency Notification System - GetRave 

To sign into MyRCC please click here: https://myrcc.rcc.mass.edu

New student's should have received a welcome letter with their login information. 
There is a default password to be used the first time you log in to your student email account. If you have forgotten your username or password, please make sure to contact the Helpdesk.

To change your Password please use the Office365.com password reset tool.  
NOTE: If you don't know your security questions or didn’t enter a phone number please contact the IT department via these methods:  

Email: Helpdesk@rcc.mass.edu
Phone: 857-701-1555 or x1555 
Website: helpdesk.rcc.mass.edu

RCC uses MS365 suite of services and tools for communication, collaboration amongst other functions within the O365 suite of tools.  

The service includes Office 365 Apps both online and you can download and install on your computer (Word, PowerPoint, Excel, Team and OneNote), 1TB of OneDrive storage, Yammer, and SharePoint sites, etc. 

Update: All Students, Faculty and Staff will all use Office365 for email and Microsoft Office Products. 

Here as some links, tip and trick to help you navigate and work with O365:  

 

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