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Where are the Computer Labs on campus located? What hours are the Computer Labs open?
Please go to Computer Labs for hours and locations.
   
Who can use the RCC Computer Labs?
Any student registered at RCC may use the computer labs.
   
I am a visitor/alumnus of RCC. Can I use the Computer Labs?
At this time, only currently registered RCC students have access to the computer labs. However, you can use the Community Access Lab if there’s a computer available.
   
Do I need to sign-in or show ID to use the Computer Lab?
Yes, upon entering the Computer Lab, please see the lab assistant at the instructor's desk. You will be requested to show your RCC ID and sign up.
   
What software is available in each computer lab at RCC?
Software installation may be varying from lab to lab. To check what software is available in each lab please go to computer labs for more details.
   
I do not want to have to go to the lab to check the door posting for the lab hours. Is there an easier way to check the availability of a lab?
Yes. There is now a lab hours available on-line. To view the lab hours in each lab click here and select a lab you want to view lab schedule.
   
I have software I want to use. Can I install it on the computers in the computer lab?
No. Installing software is prohibited under the Acceptable Use Policy. Installing unauthorized software could potentially breach software licensing and/or compromise the functionality of currently installed software. If your professor has provided you software you need for instruction, please refer back to your professor to contact the ITS for assistance.
   
I have some software that I would like to install on the Instructor computer? Is this permissible?
Software should never be installed on any lab machine without prior authorization. Installing software could cause corruption to the currently installed software and make the machine non-functional for other users. Most software requires installation using the Administrator’s account and you do not have access to use that account. Please refer to the Software Installation Policy for Computer Facilities for the procedure on special requests.
   
How do I report a computer or printer problem in a lab?
Tell the lab monitor on duty or if not available, contact the Helpdesk.
   
Is there a lab that is open late?
Yes. Academic Computing Center Room 3-351 is open until 8:00PM. Please go here to check lab hours.
   
I don't have a disk (or can't save a file to the floppy drive for some other reason), how can I E-mail my document to myself using email?
  1. Temporarily save the file to the hard drive (C drive or on the desktop)
  2. Stay at that computer
  3. Access your E-mail account such as Yahoo mail or Hotmail
  4. Create a new email and send it to yourself and attach the file just saved from the hard drive
    To attach a message:
    • Click on Attach
    • Click on Browse to select the filename
    • Once you located your file, click on Add File
    • Then click on OK
    • Send the message
    • After you are sure that your message went through, delete the document on the hard drive

    To retrieve your document from another computer do the following:

    • Access your E-mail from another computer or at home
    • Open the email message that you sent to yourself with the attachment
    • Open the attachment
    • Now you can save the file
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 

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Information Technology Services - Room: 3-333 Academic Building - Phone: 5555
© 2004, Roxbury Community College
- www.rcc.mass.edu
1234 Columbus Avenue - Roxbury Crossing, MA 02120 - Phone: 617.427.0060

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